Utilize Service queue – create service requests and assign them to technicians.Manage Technicians – add/remove technicians, set roles, and assign service requests.With a HelpDesk account, administrators have the ability to manage and monitor all service requests and manage their technicians from a single dashboard.įrom this centralized web console, admins are able to: HelpDesk allows MSPs and businesses to equip their technicians with uninterrupted remote support to assist in better analyzing and understanding technical support queries. RemotePC HelpDesk is a great solution for MSPs and IT specialists to simplify support and have hands-on access to the devices they’re supporting, while being able to handle multiple support requests simultaneously.
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#2018 bmx x428 idrive review software
“Out of all the software packages I tested it offers the best combination of storage, features, and affordable pricing, making it a stand-out backup program.” The final verdict according to the IGN reviewer: This means letting you choose which files you want backed up, how often you want them backed up, and gives the option of a private encryption key for ultimate security. IDrive is the perfect solution for users who know exactly what they want out of a backup solution, giving you complete control. Compared to competing services who charge users per device, this gives IDrive the upper hand for users who have multiple devices to backup. The review also points to the value of IDrive, giving users the ability to backup an unlimited number of devices including desktops, laptops, tablets, smartphones, and servers.
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IGN’s review makes sure to point out the flexibility of IDrive, allowing users to backup to the cloud, external hard drives, or network drives, as well as creating local disk image backups in case of ransomware or drive failures. Thanks to ITProPortal for the great review!Īs IGN points out in their latest Cloud Backup Review, “Not all cloud services are created equal.” When it comes to backup, these services tend to vary pretty dramatically when it comes to pricing and functionality, and according to the review, IDrive offers the best combination of both. IDrive’s business account features also impressed ITProPortal, allowing unlimited users, single sign-on, server backup, and priority support. The review also mentions IDrive Express for backups and restores, which saves users tons of time when it comes to their initial large backup, or restoring a large amount of files.
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Also, the ability to share files with associates via Facebook, Twitter, or email makes IDrive convenient for users of all types. So out of all the great backup companies out there, what made IDrive stand out?Īccording to the review, one of the biggest advantages IDrive has over other services is that it backs up network drives as well, meaning everything from mobile devices to servers are covered. ITProPortal created a list of what they deem to be the best cloud providers for consumers and businesses, and we’re proud to be named at the top of that list for 2019. When it comes to choosing a cloud backup service that suits your needs, whether you’re a consumer or a business, it’s important to select a solution that will provide you with the optimal amount of storage and bandwidth, as well as keep your data safe and secure.